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FAQs

Buying or Selling

Who do I deal with?

Motorhome Depot has a national network of motorhome brokers. Just like an estate agent, the local broker lists the motorhomes in their area. This means they have inspected them, taken full details and many pictures. When you enquire about a motorhome or campervan, you will be speaking to the broker. They will tell you all you need to know about the vehicle and send you additional pictures, if required, before you go to view it.

How do I arrange to view a motorhome?

When you contact us to arrange a viewing, you will speak with the local broker who listed the motorhome. They will give you all of the information you need and make an appointment to view for you.

Do your motorhomes have history checks?

All of the motorhomes that our brokers sell have had history checks to verify ownership and all of the other things that a history check shows.

How do I make an offer on a motorhome?

To make an offer on a motorhome, simply speak to the broker. They will put forward your offer to the owner and conduct all negotiations on your behalf.

How do I make payment for my motorhome?

You simply pay us the agreed amount and we pass on payment to the motorhome owner.

Is the financial transaction secure?

Yes, this is the most secure way to purchase a privately-sold motorhome. Your payment goes into our clients' account. We then pay the owner who is bound by the terms of their contract. In addition to these financial and contractual safeguards, you must remember that our relationship with our seller clients eliminates the widespread problem of fraud in private motorhome sales. We have been to our client's home, spent time with them, physically checked the motorhome, carried out a history check and established a personal relationship. No fraudster would invite this level of scrutiny, so you can be sure that all of the motorhomes we offer are genuine.

Can you help with my part-exchange motorhome?

If you have a motorhome or caravan that you want to part-exchange or sell, we can help you with that. Simply go to the part-exchange page or click on the link below to get started.

Do you provide finance to purchase a motorhome?

Yes, our provider of motorhome finance offers various finance solutions to cover a wide range of prices and personal situations. Go to our finance page, or click on the link below for more information.

Can you help with motorhome insurance?

We work with Caravan Guard to give our customers the best possible choices for motorhome and campervan insurance. This includes a free 14-day insurance period which enables you to drive your new motorhome away without any fuss. Go to our insurance page, or click on the link below to get your free motorhome insurance quote.

Can I get a warranty on a used motorhome?

Yes, there are a range of warranty options out there for pre-owned motorhomes and campervans. Click here for more information and to purchase a warranty.

I want to sell my motorhome. Where do I start?

If you want to learn more about how we can sell your motorhome, the starting point is to have a chat with your friendly local Motorhome Depot broker. To do this, you can either call us on 01623 397888 or get your free motorhome valuation by clicking on the link below.

Are there any up front costs?

No, there are no up front costs if you ask Motorhome Depot to sell your motorhome. We inspect, list and advertise your motorhome free of charge.

So, where does Motorhome Depot make its money?

Motorhome Depot operates in exactly the same way as most brokerage businesses do. We make a small margin on each transaction which is the differential in price between buyer and seller. We get paid only when we successfully sell your motorhome and it is entirely up to you what price you wish to accept. Just like an estate agent, our role is to put forward offers and negotiate on your behalf until you receive an offer you are happy to accept.

Is it really no sale, no fee?

Yes, we really do operate on a no sale, no fee basis. We successfully sell the vast majority of motorhomes that we are asked to market, so why put people off by charging up-front fees?

What is the process for selling my motorhome with Motorhome Depot?

All you have to do is contact us - we do the rest. Your local broker will come and see you and take a full description and lots of photos of your motorhome. They will then list your motorhome for sale, deal with all of the enquiries that come in and put forward any offers. When an offer is accepted, we will manage the financial transaction. All you have to do is hand over the keys once you have cleared funds in your bank account!

Where will you advertise my motorhome for sale?

Motorhome Depot advertises the motorhomes it has for sale across a wider range of motorhome sales websites than anyone else. Your motorhome will be listed on this website and other leading motorhome sales websites such as Autotrader. If someone is looking to buy a motorhome like yours, we will make sure they find it!

Will you deal with the buyers for me?

Yes, we will deal with all interested parties on your behalf. Firstly, we make sure they have full details about your motorhome before coming to see it. We don't encourage time wasters and it's why most of our motorhomes sell on the first or second viewing. All offers for your motorhome will come through us and we will do all of the negotiating for you to get an acceptable price. Finally, we manage the financial transaction on your behalf to make sure it is secure and you release the keys only when you have cleared funds in your bank account.

How do I get paid for my motorhome and is payment secure?

With the rise of fraud in the private motorhome sales market, this is an important question. We take payment from the buyer into our clients' account, which is unique to Buy My Motorhome and is protected by the Financial Services Compensation Scheme up to £85,000. We make sure the payment is genuine and the funds have cleared. We then pay you. But you release the keys only once you have the cleared funds in your bank account.

When do I release the keys to my motorhome when it is sold?

You release the keys to your motorhome only when you have the cleared funds for payment in full in your bank account.

Do many people use Motorhome Depot to sell their motorhomes?

Yes, Motorhome Depot sells thousands of motorhomes a year on behalf of their owners. When the alternatives are to try and sell privately yourself, or accept a trade price offer from a dealer, it isn't hard to see why our no sale, no fee service is so popular.

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